Privacy Policy

This Privacy Policy governs the manner in which the School collects, uses, maintains and discloses information collected from users (each, a "Student") of the School. This Privacy Policy applies to the School and all products and services offered through it, including all current and future courses, memberships, coaching programs, downloadable resources, and other offerings.

Personal identification information

We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in the School, purchase any product or course, subscribe to any membership (including the Mood Food Mama Membership), sign up for a free trial, subscribe to a newsletter, fill out a form, or engage with other activities, services, features, or resources we make available in our School.

The information we may collect includes:

- Identity information:

name, email address -

Account information:

username, password, profile details you choose to provide

- Payment information:

billing address, payment method details. Payment information is processed securely through Stripe (via Teachable). We do not store full credit card details on our servers

- Subscription information:

subscription start date, billing cycle, plan type, subscription status, payment history, refund history, and cancellation activity

- Usage information:

lessons viewed, content accessed, downloads made, login times, and engagement with product features

- Communications:

emails you send us, support requests, and any posts or comments you make in community spaces Students may visit the School anonymously. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities, including purchasing courses or subscribing to memberships. How we use the collected information

The School may collect and use Students' personal identification information for the following purposes:

- To process transactions and subscriptions

, we use your payment and subscription information to process purchases, manage subscriptions, run recurring billing, process refunds where applicable, and manage free trial conversions.

- To provide and improve customer service.

Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience

We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School, so we can improve the content and experience.

- To send transactional emails

We use Student email addresses to send transactional emails such as purchase receipts, subscription renewal confirmations, billing notices, cancellation confirmations, password resets, and other account-related communications. These emails are essential to your use of the School and cannot be unsubscribed from while you have an active account or subscription.

- To send product-related communications

We use Student email addresses to send information related to any course, membership, or other product you have purchased or subscribed to, such as new content notifications, Live Q&A reminders, and product updates. You may opt out of non-essential product communications at any time. - To send periodic newsletters and marketing emails

With your consent, we may send Students newsletters, promotional offers, and updates about new courses, memberships, or content.

You may unsubscribe from marketing emails at any time using the unsubscribe link in any such email.

- To respond to inquiries

Student email addresses may also be used to respond to Student inquiries, questions, or other requests.

- To enforce our Terms of Use and protect against fraudulent activity

We may review account and usage information to detect, prevent, and respond to fraud, security issues, abuse of our content, or violations of our Terms of Use.

- To comply with legal obligations

We may retain and use information as needed to comply with applicable laws, including tax reporting, payment record retention, and responses to lawful requests.

Third party services we use

We use trusted third-party services to operate the School.

These services may collect and process your information according to their own privacy policies. The main services we use are:

- Teachable:

Our hosting platform for the School and all products offered through it. Teachable processes Student account, payment, and usage data. See https://teachable.com/privacy for their privacy policy.

- Stripe:

Our payment processor for all purchases and subscriptions. Stripe handles your payment card data directly; we do not store full card details on our servers. See https://stripe.com/privacy for their privacy policy.

- Email service provider

We use an email service provider to send transactional, product-related, and marketing emails to Students. Information shared with this provider is limited to what is necessary to send these communications. We do not sell, trade, or rent students' personal identification information to others. We share information with third-party services only as necessary to operate the School and provide our services to you.

Data retention:

We retain students' personal identification information for as long as needed to provide our services and to comply with our legal obligations.

- Active Students and Members

We retain your information while you have an active account, are enrolled in any course, or are a paying member of any subscription product offered through the School.

- After cancellation or completion

If you cancel a subscription or no longer access a course, your account and history are retained on the platform so you can rejoin or revisit in the future without losing your records.

Your payment method is removed from active use upon cancellation.

- Transaction and tax records

Records of payments, refunds, and subscription activity are retained for at least 7 years for tax and legal compliance purposes, as required by applicable law.

- Account deletion requests

You may request full deletion of your account by emailing natalie@mindfullyhealthyliving.com.

We will remove your personal information except for records we are legally required to retain.

Your rights Depending on where you live, you may have certain rights regarding your personal information, including:

- The right to access the personal information we hold about you

- The right to request correction of inaccurate information

- The right to request deletion of your personal information, subject to legal retention requirements

- The right to opt out of marketing communications at any time

- The right to data portability (a copy of your information in a usable format)

- The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at natalie@mindfullyhealthyliving.com. We will respond to your request within a reasonable timeframe.

If you are located in the European Economic Area (EEA), United Kingdom, or California, additional rights may apply under GDPR or CCPA. Please reach out for more information about how these laws apply to your personal information. Third party websites Students may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.

We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School.

In addition, these websites or services, including their content and links, may be constantly changing.

These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our School, is subject to that website's own terms and policies.

Changes to this Privacy Policy

The School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes.

You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms

By enrolling in the School, purchasing a course, or subscribing to any membership offered through the School, you signify your acceptance of this Privacy Policy.

If you do not agree to this Privacy Policy, please do not enroll in the School or purchase any of its products.

Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contact If you have any questions about this Privacy Policy, please contact us at natalie@mindfullyhealthyliving.com.